1.Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and mailing address
- Vehicle Information: Make, model, year, VIN number, license plate number, and mileage
- Service Information: Service history, preferences, and special requirements
- Payment Information: Credit card details and billing address (processed securely through our payment processor)
- Communication Records: Records of your interactions with us, including emails, phone calls, and in-person conversations
2.How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our automotive services
- To process your service requests and transactions
- To send you service reminders, maintenance recommendations, and appointment confirmations
- To communicate with you about your vehicle and services
- To send promotional materials and special offers (with your consent)
- To maintain accurate service records for your vehicle
- To comply with legal obligations and resolve disputes
- To improve customer service and operational efficiency
3.How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure storage of physical and digital records
- Encryption of sensitive data during transmission
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Employee training on data protection and privacy practices
- Secure payment processing through PCI-compliant systems
While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
4.Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With vendors who assist us in providing services (e.g., parts suppliers, diagnostic tools)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, sale, or acquisition of our business
- With Your Consent: When you explicitly authorize us to share your information
- Emergency Situations: To protect the safety and rights of WCheck Motors, our customers, or others
5.Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing of your personal information
To exercise any of these rights, please contact us at augustorres@Wcheckmotors.com or call +1 407 951 4733.
6.Marketing Communications
We may send you promotional emails about our services, special offers, and maintenance reminders. You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any promotional email
- Contacting us directly at augustorres@Wcheckmotors.com
- Calling us at +1 407 951 4733
Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your service appointments and account.
7.Data Retention
We retain your personal information for as long as necessary to:
- Provide you with services and maintain your service history
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
- Maintain business records and analytics
Vehicle service records are typically retained for 7 years to maintain accurate maintenance history and comply with warranty requirements.
8.Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
9.Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11.Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
WCheck Motors
10117 berry field Ct. Orlando FL 32821
Email: augustorres@Wcheckmotors.com
Phone: +1 407 951 4733
Your privacy matters to us. We are committed to being transparent about how we collect and use your information. If you have any concerns, please don't hesitate to reach out to us.
